In the event that your order has been delivered to a boutique that has since closed due to the current global situation regarding the Covid-19 epidemic, please be assured that all completed orders will remain in boutique and will be made available for pick-up in the 15 days following the reopening of the boutique.
Chloé offers you the possibility to pick up for free in a boutique the items you ordered online.
During the checkout process select "Pick up in boutique" and choose which boutique you would like to have your order delivered to. You will receive an email as soon as your order is ready to be picked up at the boutique.
In order to pick up your order, you will need to bring with you:
- A valid ID
- The shipping confirmation email (printed or on a mobile device).
- A copy of your valid ID
- A valid ID of the person collecting
- The shipping confirmation email (printed or on a mobile device)
- Letter of authorization.
If the item is not picked up within 15 days of delivery to the boutique, the order will be returned to our warehouse and we will issue a refund.
At the moment the service is available in the following boutiques: