AFTER-SALES
For further assistance, please visit our dedicated customer care page here.
AUTHENTIFICATION
Unfortunately, at this time we do not provide authentication services and will be unable to authenticate your product for you. Further, our boutiques are not authorised to authenticate any items. However, if you wish to take legal action against the seller via your local trading authority, local citizens advice centre or citizens advice body, we will look into the matter further once we have been contacted by the relevant office. They will need to provide us with their contact details and case reference number.
CARE INSTRUCTIONS
Disclaimer: Always refer to the washing and care instructions on the label of your Chloé item and/or your Digital Product Passport. In case of any doubts, please contact your nearest Chloé boutique or our Customer Service. Pay attention to the mix of materials, embroideries, embellishments etc. as these require particular attention!