Last updated: August 2025

About these Terms of Use

Chloé SAS has its registered offices at 5/7 avenue Percier 75008 Paris, France (“we”, “us” and “our”). We own and edit these Platforms (our websites and any associated mobile applications).

These terms of use (“Terms of Use”) govern your use of our websites and mobile applications (together, the “Platforms”).

By accessing and using our Platforms you agree to these Terms of Use, so please read these Terms of Use carefully. If you do not agree to these Terms of Use, you must stop using and accessing our Platforms immediately.

Updates to these Terms of Use

We may revise these Terms of Use at any time. The latest version will always be available on our Platforms. Any changes are effective immediately upon posting. Your continued use of our Platforms following any change indicates your acceptance of our updated Terms of Use.

Our information collection practices on the Platforms, such as the types of information we collect regarding visitors to the Platforms and the ways in which we may use that information, are governed by the terms of our Privacy Policy (available on the Platforms).

Customers purchasing products online or at a distance through our Client Relations Center or Boutiques must refer to our Conditions of Sale (available on the Platforms) which sets out purchase conditions.

Use of Materials on the Platforms

We have created various Platforms to provide information about us and our products for personal use. We have made a considerable effort to ensure that the visual representations of the products displayed on the Platforms are representative of the colour, design and style etc. of the original products: slight variations, distortions and/or differences may be apparent when compared to the original product (e.g. due to technical issues or different computer settings). Accordingly, we cannot be held liable for any apparent differences in the product images represented on the Platforms and the original products. We strongly advise that you visit one of our boutiques or authorised retailers prior to making a purchase.

You may download one computer copy or print one copy of the material made available to you via the Platforms, or download the application on to your mobile device, for your own non-commercial, educational, private or domestic use only, provided you do not modify or delete any copyright©, trademark™ or other proprietary notice that appears on the Platforms. Any other use is strictly prohibited. Unless otherwise stated, you should assume that everything that you see or read on the Platforms (such as creations, products, images or photographs, including any person represented in the photographs, illustrations, icons, texts, video clips, music, written and other materials) (“Materials”) is protected by legislation such as copyright, designs and trademark legislation and under international treaty provisions and national laws worldwide.

You are not authorised to sell, reproduce, distribute, communicate, modify, display, publicly perform, report or otherwise prepare derivative or second-hand works based on or use any of our Materials in any way for any public or commercial purposes. Furthermore, our Materials may not be displayed or communicated on any other platform, in a networked computer environment or on any other digital platform for any purpose whatsoever. In the event of breach of any of these Terms of Use, your permission to use our Materials will automatically terminate and any copies made of our Materials must be destroyed immediately. Any unauthorised use of our Materials may infringe copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

Your submissions and unsolicited communications

This section concerns communications sent to us. It does not concern the communication of personal information which is covered by our Privacy Policy.

Any unsolicited communication or material that you transmit to us via the Platforms or through social media, by electronic mail or otherwise, including, but not limited to, any data, questions or answers, comments, suggestions, ideas, proposals for collaboration or the like will be treated as non-confidential and non-proprietary by us. You must not upload any material that acts contrary to our interests, in particular by modifying, damaging or overloading the Platforms.

Limitation of liability of the Platforms

We try to ensure that the information provided is accurate and complete. However, we do not warrant or represent that our Materials are accurate, error-free or reliable or that use of our Materials will not infringe rights of third parties.

We do not warrant that the functional and/or technical aspects of the Platforms or that our Materials will be error free or that the Platforms, our Materials or the servers that make them available are free of viruses or other harmful components. If use of the Platforms or our Materials results in the need for servicing or replacing property, material, equipment, data or other elements, we are not responsible for those costs. Without limiting the foregoing, everything on the Platforms is provided to you “AS IS” AND “AS AVAILABLE” AND, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, REASONABLE CARE AND SKILL OR NON-INFRINGEMENT. We and our suppliers make no warranties about our Materials, software, text, downloads, graphics and links, or about results to be obtained from using the Platforms.

To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, special or consequential damages of any kind arising out of or in connection with the use of information available from the Platforms or any liability relating to any loss of use, interruption of business, lost profits or lost data, regardless of the form of action, whether in contract, tort (including negligence) or otherwise, even if we have been advised of the possibility of such damages.

Please note that in some jurisdictions consumer protection laws may not allow certain exclusions or limitation of warranties or liabilities, so some of the exclusions and limitations above may not apply.

Trademark notice

In general, all trademarks, logos and service marks (collectively, the “Trademarks”) that appear on the Platforms are registered, unregistered or otherwise our protected trademarks or are licensed for use by us by third parties. Other trademarks are proprietary marks and are registered to their respective owners. Nothing contained on the Platforms should be construed as granting, by implication or otherwise, any licence or right to use any trademark without our prior written permission or that of such third party who owns the trademark. Misuse of any trademark displayed on the Platforms, or any other content on the Platforms, except as provided herein, is strictly prohibited.

Copyright notice

All content (including our Materials) on the Platforms is either our copyright or is licensed for use by us. All rights are reserved. Please refer to the section above on Use of Materials on the Platforms.

Links and linking

The Platforms may contain links to other platforms operated by third parties not affiliated to us. The inclusion of any link to such third-party sites does not imply endorsement by us of those sites. We have not reviewed all of the content contained in the linked sites and we are not responsible for the content or accuracy of any off-site pages or any other sites linked to any of the Platforms. If you choose to click through any link to off-site pages or third-party sites, then this is at your own risk.

Prohibited activities

You must not use any automated means to access, copy or distribute any content from the Platforms, including for the purpose of compiling data to train artificial intelligence systems, without our prior written approval. We reserve the right to block access to the Platforms to anyone violating this provision. For the avoidance of doubt, this provision excludes any automated means used for the purposes of search engine optimisation.

Termination and suspension

You agree that we may terminate or suspend your access to and use of the Platforms if we reasonably believe that you have violated or acted inconsistently with these Terms of Use or violated our rights, the rights of our affiliated companies or any third party, with or without notice to you. You agree that we may modify or discontinue providing any of the Platforms, with or without notice to you. We will not be liable to you or any third party for any modification or discontinuation. The provisions entitled “Limitation of liability” and “General provisions” will survive termination of these Terms of Use.

General provisions

Unless otherwise specified, the information and our Materials presented on the Platforms are presented solely for the purpose of promoting our products and services and, in certain cases, to present products for sale. We make no representation that our Materials are appropriate or available for use in every country of the world. You are responsible for compliance with applicable local laws, keeping in mind that access to our Materials may not be legal by certain persons or in certain countries. Our products are available in many parts of the world but the Platforms may identify products that are not available worldwide.

If any provision of these Terms of Use shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms of Use and shall not affect the validity and enforceability of any remaining provisions unless otherwise required by operation of applicable law.

These Terms of Use constitute the entire agreement between you and us in relation to the use of the Platforms, and replace and extinguish all prior agreements, draft agreements, arrangements, undertakings or collateral contracts of any nature, whether oral or written, in relation to such subject matter.

The waiver by us of a breach of any provision of these Terms of Use will not operate to be interpreted as a waiver of any other or subsequent breach.

Applicable law and jurisdiction

These Terms of Use shall be governed by and construed in accordance with the laws of Switzerland, without reference to conflict of laws provisions. Any dispute shall be adjudicated or arbitrated in accordance with these Terms of Use. Where the laws of Switzerland are different from the mandatory consumer laws in your own country, we will afford you similar protection.